At Full Basket Supermarket, we strive to ensure that our customers are completely satisfied with their purchases. Our Return and Refund Policy outlines the terms under which you can return products and receive refunds.

Return Policy

1. Eligibility for Returns: You may return items within 10 days from the date of delivery if they are in their original condition, unopened, and unused. Certain items, such as perishable goods, may not be eligible for return.
2. Return Process: To initiate a return, please contact our customer service team at fullbasket110@gmail.com or call us 9899067179. You will need to provide your order number and details about the item you wish to return.
3. Return Shipping: Customers are responsible for the shipping costs associated with returning items unless the return is due to our error (e.g., wrong item sent or defective product).
4. Inspection of Returned Items: All returned items will be inspected upon receipt. We reserve the right to refuse returns that do not meet our return policy criteria.

Refund Policy

1. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [ 7-10 business days], and a credit will automatically be applied to your original payment method.
2. Partial Refunds: In some cases, only partial refunds may be granted (if applicable) for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
3. Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at fullbasket110@gmail.com or call us 9899067179.

Exceptions

Certain types of goods are exempt from being returned, including:

• Perishable goods (e.g., fresh produce)
• Customized or personalized items
• Sale items (unless specified)

Changes to This Policy

We reserve the right to modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site following any changes constitutes acceptance of those changes.For any questions or concerns regarding our Return and Refund Policy, please contact us at fullbasket110@gmail.com or call us 9899067179. Thank you for shopping with Full Basket Supermarket!